Privacy & Data Protection

Privacy Policy rebet — Personal Data Protection for Malaysia Members

Your personal data is a trust we take seriously. This document transparently explains how Rebet collects, uses, stores, and protects your information — so you can play with complete peace of mind and confidence.

Fully Protected Platform
256-bit SSL encryption active
Encrypted data storage
No data sold to third parties
Data access is strictly controlled

Six Principles Data Protection rebet

Rebet builds its privacy policy on principles that put members' interests first — not merely to fulfil legal requirements.

Minimum Collection

Rebet only collects data that is strictly necessary to manage accounts and provide services. No excess data is collected without a clear and legitimate purpose.

End-to-End Encryption

All data transmitted between your device and rebet's servers is protected with 256-bit SSL encryption — the same technology used by banks and major financial institutions worldwide.

No Sharing Without Consent

Your personal data will not be shared, sold, or rented to any third party for marketing purposes without your explicit consent. Your privacy is not a commodity to us.

Data Controls in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time. Rebet provides a straightforward process for exercising these rights.

Clear Retention Period

Rebet sets clear retention periods for each data category. Data that is no longer required for its original purpose will be deleted or anonymised on a regular basis.

Breach Notification

In the event of any data security breach affecting your information, rebet is committed to notifying affected members within the timeframe required by law.

Updated: 1 January 2026
Version: 2.5
Effective from: Malaysia

1Introduction

Rebet takes its members' privacy very seriously. We understand that your trust is the foundation of our relationship, and a large part of that trust depends on how we handle the personal information you provide to us. This Privacy Policy is written in clear, plain language — not filled with confusing legal jargon — so you truly know what happens with your data.

This document outlines Rebet's privacy practices regarding the collection, use, storage, and protection of personal data gathered through the rebet.vu website, the Rebet mobile app, and all related services we provide. It applies to everyone who visits, registers with, or uses our platform, whether they are active members or casual visitors.

This Privacy Policy should be read together with the rebet Terms & Conditions. By using our platform, you agree to both documents.

2Personal Data We Collect

Rebet collects various types of information depending on how you interact with our platform. Generally, the data we collect can be divided into three main categories:

Data You Provide Directly

This is information you enter directly when interacting with the rebet platform:

  • Identity information: Full name, date of birth, national ID or passport number.
  • Contact information: Email address, mobile phone number, residential address.
  • Financial information: Bank account number for withdrawal purposes, details of the payment method used.
  • KYC verification documents: Copies of identity documents, proof of address, bank statements (required for identity verification).
  • Account information: Chosen username, password (stored in encrypted form), language and currency preferences.

Automatically Collected Data

When you use the Rebet platform, some data is collected automatically without you needing to enter it manually:

  • IP address and general location information (country, city).
  • Device type, operating system, and browser version used.
  • Date, time, and duration of each login session.
  • Gaming activity history — games played, total wagering amounts, and outcomes (for operational and compliance purposes).
  • In-platform navigation data — pages visited, buttons clicked, movement flow within the app.
Data Category Example Primary Purpose
Identity Name, date of birth, IC KYC verification, legal compliance
Contact Email, phone, address Account communications, customer support
Financial Bank account, payment methods Deposit and withdrawal processing
Technical IP, device, browser Security, fraud detection
Games Betting history, wins Operations, responsible gaming

3How We Use Your Data

Rebet uses collected data only for legitimate purposes that are clearly stated. We do not use your data for any purpose unrelated to the provision of our services or applicable legal requirements.

  • Account management: Creating and managing member accounts, processing registrations and logins.
  • Transaction processing: Verifying and processing deposits and withdrawals securely.
  • Identity verification (KYC): Meeting regulatory requirements related to age and identity verification.
  • Fraud prevention: Detecting and investigating suspicious or unauthorized activity on the platform.
  • Customer support: Responding to inquiries, resolving complaints, and providing technical assistance.
  • Platform improvements: Analyzing usage patterns to improve the user experience and platform performance.
  • Service communications: Sending important notifications related to accounts, security, and policy updates.
  • Responsible gaming: Monitoring play patterns to identify members who may need support.
  • Marketing (with consent): Sending promotional information and exclusive offers to members who have given their consent.

Our Commitment: rebet will not use your gaming data to make automated decisions that materially affect your rights without human review. Every action that impacts your account is reviewed by our team.

4Data Sharing with Third Parties

Rebet does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, there are certain situations where we need to share data with the following parties:

Trusted Service Providers

Rebet works with third-party service providers that help us operate the platform — including payment processors, cloud service providers, analytics companies, and customer support platforms. These providers are only given access to the data necessary to perform their specific tasks and are bound by strict confidentiality agreements.

Legal and Regulatory Requirements

In certain situations, Rebet may be required to disclose data to the relevant authorities when mandated by law, court order, or a valid regulatory directive. Any such disclosure will be carried out in accordance with proper legal procedures.

Game Providers

Basic data required for gaming operations may be shared with game providers partnered with Rebet. This is limited to information needed to run game sessions and does not include sensitive data such as detailed financial information.

5Data Security Measures

Rebet invests seriously in cybersecurity infrastructure to ensure your data is always protected. Our security approach is layered — meaning even if one layer is breached, the subsequent layers continue to provide protection.

  • 256-bit SSL encryption: All data moving between your device and rebet's servers is encrypted using the latest TLS protocol.
  • Encrypted storage: Sensitive data stored in Rebet's databases is encrypted using industry-standard protocols.
  • Strict access control: Only staff with a legitimate business need are granted access to member data, and every access is logged in detail.
  • Two-factor authentication (2FA): rebet provides and encourages the use of 2FA for all member accounts.
  • Regular security audits: rebet's systems undergo regular penetration testing and security audits by independent third parties.
  • 24/7 Monitoring: Automated monitoring systems operate around the clock to detect any suspicious activity.

Important Reminder: While rebet takes all reasonable steps to protect your data, no security system is 100% impenetrable. You also play an important role in keeping your account secure by using a strong password and not sharing your login credentials with anyone.

6Cookies and Tracking Technologies

The rebet platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. There are several types of cookies we use:

Essential Cookies (Required)

These cookies are required for the platform to function properly. Without them, certain core features such as login and game sessions will not work. These cookies do not store any information that can personally identify you.

Performance and Analytics Cookies

These cookies help us understand how members use the Rebet platform — which pages are visited most often, where users encounter difficulties, and how the navigation flow can be improved. This information is collected in aggregate and is not linked to individual identities.

Optional Cookies (Personalisation)

These cookies allow the Rebet platform to remember your preferences and settings — such as your preferred language, interface theme, and favourite games — so you don't have to reconfigure them each time you log in. You can disable this type of cookie through your browser settings without affecting core platform functionality.

7Your Rights Regarding Personal Data

As a rebet member, you have several rights regarding your personal data that can be exercised at any time. rebet is committed to making it easy to exercise these rights:

Right of Access

You have the right to obtain a copy of the personal data we hold about you in a readable format.

Right to Rectification

You may request correction of inaccurate or incomplete data through your account settings or by contacting support.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data from Rebet's systems.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You have the right to receive your data in a structured format that can be transferred to another operator.

Right to Restrict Processing

You may request that processing of your data be restricted in certain situations during an investigation or appeal.

To exercise any of the above rights, contact the rebet support team via Live Chat or email. We will process your request within 30 business days, subject to prior verification of your identity.

8Data Retention Period

Rebet does not store your personal data indefinitely. We have a clear data retention policy based on operational needs and legal obligations:

  • Active account data: Retained for as long as your account is active and for a defined period after account closure to meet regulatory requirements.
  • Financial transaction records: Retained for a minimum of seven (7) years in line with financial and anti-money laundering legal requirements.
  • KYC documents: Retained for five (5) years after the business relationship ends, or longer if required by a regulatory body.
  • Support communication logs: Retained for three (3) years for reference and dispute resolution purposes.
  • Analytics data: Anonymised usage data may be retained indefinitely as it can no longer be linked to a specific individual.

9Changes to This Privacy Policy

Rebet reserves the right to update or modify this Privacy Policy from time to time. The "Updated" date at the top of this document will reflect the date of the latest revision. We encourage you to review this page periodically.

If the changes made are significant — for example, changes to how we use or share your personal data — rebet will notify members via in-platform notifications or registered email before the changes take effect. Continued use of the rebet platform after changes are published will be considered acceptance of the updated policy.

10Contact Us About Your Privacy

If you have any questions, concerns, or complaints about how rebet handles your personal data, please contact us. We take every privacy inquiry seriously and will respond thoroughly within a reasonable timeframe.

You can reach the Rebet privacy team via:

  • Live Chat: Available 24/7 within the rebet platform — the fastest way to get an immediate response.
  • Privacy Email: [email protected] (displayed as text only)
  • Help Centre: Section FAQ we contain answers to the most frequently asked privacy questions.

For requests related to your data rights (access, correction, deletion), please provide your account information and identity verification when contacting us so we can process your request securely and efficiently.

Your Data Is Safe. Our Platform Is Trusted.

Create your Rebet account today and enjoy a peace-of-mind gaming experience — knowing that your data and funds are protected by best-in-class security systems.

256-bit SSL Encryption  |  Secure KYC  |  No Data Sold

Bahasa Melayu